Before filling out a consumer complaint form, make sure it is a topic handled by the Nassau County Office of Consumer Affairs. Problems with utilities including phones, banking, mortgages, and insurance are handled by the following agencies. You may contact them at the following addresses and phone numbers.
The towns, cities, and villages in Nassau County license PLUMBERS and ELECTRICIANS. Contact your local city, town, or village concerning problems in those fields.
Please be advised that we do not handle complaints on businesses located outside of Nassau County. An example of this would be something purchased through the mail or internet from a company in another state.
If you live in Suffolk County or New York City and your complaint involves a business located outside of Nssau County we cannot handle your complaint.
We cannot handle your home improvement complaint if the house is not in Nassau County. Please contact the Consumer Affairs Office where the home is located.
Department of Consumer Affairs
240 Old Country Rd
Mineola, New York 11501
Front Desk Hours: 9:00 A.M. – 4:30 P.M.
* Must be signed in by 4:15 P.M.
During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk representative available. Thank you for your patience.
*See Consumer Resources for information on new NYS Credit Card Surcharge Law.