Consumer Affairs Jurisdiction

Before filling out a consumer complaint form, make sure it is a topic handled by the Nassau County Department of Consumer Affairs. Problems with utilities including phones, banking, mortgages, and insurance are handled by the following agencies. You may contact them at the following addresses and phone numbers.

  • Banking & Mortgages 
    New York State
    Department of Financial Services
    Consumer Assistance Unit
    One State Street
    New York, NY 10004
    Ph: 800-342-3736
  • Insurance - Home, Health & Auto 
    New York State
    Department of Financial Services
    Consumer Assistance Unit
    One Commerce Plaza
    Albany, NY 12257
    Ph: 800-342-3736
  • Plumbers & Electricians The towns, cities, and villages in Nassau County license plumbers and electricians. Contact your local city, town, or village concerning problems in those fields.
  • Utilities - Phones, Water, Gas, Electric, Cable 
    New York State Public Service Commission
    125 East Bethpage Rd.
    Plainview, NY 11803
    Ph: 800-342-3377

The towns, cities, and villages in Nassau County license PLUMBERS and ELECTRICIANS. Contact your local city, town, or village concerning problems in those fields.

Please be advised that we do not handle complaints on businesses located outside of Nassau County. An example of this would be something purchased through the mail or internet from a company in another state.

If you live in Suffolk County or New York City and your complaint involves a business located outside of Nassau County we cannot handle your complaint.

We cannot handle your home improvement complaint if the house is not in Nassau County. Please contact the Consumer Affairs Office where the home is located.

Consumer Complaint Form