Authorized by Local Law 9-1967, the Information and Education Division develops and conducts programs of consumer education and information, increases the competence of consumers, and encourages businesses to maintain high standards of honesty and fair trade practices. Specifically, the Office:
Develops and distributes educational booklets, brochures, and fact sheets
Prepares press releases and public service announcements
Responds to inquiries from the media
Responds to requests under the Freedom of Information Law for records of licenses, complaints, and violations
Provides consumer education to schools and community groups through public presentations
Provides information to the public on consumer topics
Provides an educational forum at speaking engagements
Department of Consumer Affairs
240 Old Country Rd 3rd Floor Mineola, New York 11501 (516) 571-2600 Directions
Front Desk Hours: 9:00 A.M. – 4:30 P.M.
* Must be signed in by 4:15 P.M.
During the lunch hours of 12:00 P.M. to 2:00 P.M., there will be only one Front Desk representative available. Thank you for your patience.
*See Consumer Resources for information on new NYS Credit Card Surcharge Law.