Home Energy Assistance Program (HEAP)

The HEAP Program helps low-income households meet the high cost of home energy. Both those who pay separately for heating costs and households whose heat is included in their rent may be eligible for benefits during the program year. The HEAP year generally begins in November and closes when the program funding is exhausted, which can be as early as mid-March. Each year the income guidelines and benefits change.

How to Apply for HEAP
Applications for Regular HEAP may be submitted online at myBenefits.ny.gov.

Seniors (age 60 and over) and persons who are permanently disabled may apply by mail to:
     Nassau County Department of Senior Citizen Affairs
     60 Charles Lindbergh Blvd.
     Second Floor North Entrance
     Uniondale, NY 11553

You may contact Nassau County Department of Senior Citizen Affairs by calling 516-227-7386.

All others, including seniors in an emergency situation, must apply in person, or designate someone to apply for them, at:
      Education and Assistance Corporation (EAC Inc.)
      175 Fulton Ave.
       Fourth Floor
       Hempstead, NY 11550

You may contact EAC by calling 516-565-4327.

Households currently receiving food stamps or cash benefits should contact their worker at the Nassau County Department of Social Services.

If you are required to apply in person, an eligibility worker will ask that you submit verification of your household composition, including Social Security cards, birth certificates, as well as income verification for all household members. While there is no resource test for regular HEAP, all households must have gross monthly income at or below HEAP income guidelines.

Income Guidelines
View the income eligibility guidelines. The guidelines will appear when the season opens. You may apply for a HEAP benefit when you see the income guidelines posted. No HEAP benefits are available when the income chart is not posted. Lack of a chart indicates that the season is closed.

Households who pay for heating fuel may receive a fuel benefit amount based on fuel type, income, and household size. Eligible renters, whose heat is included in their rent, may receive a small renters benefit.

Benefits under the emergency HEAP component can help prevent utility shut offs, provide emergency fuel deliveries, repair or replace essential, applicant-owned heating equipment. Generally, a household must utilize all liquid resources to be eligible for emergency HEAP, with the exception of heating equipment replacement. Heating equipment replacement is limited to one time in a 10-year period.

Targeted Households
New York's benefit program is structured in such a way that higher benefits are provided to those households that:
  • Have larger percentages of their income spent on energy costs
  • Contain a vulnerable individual (Vulnerable individuals are defined as children under the age of 6, adults aged 60 or older, or disabled individuals.)
  • Have the lowest income
You must also live in an eligible housing situation. This generally means that you must either pay directly for heating costs or must pay rent that includes heating costs. If you reside in subsidized housing, you must pay heating costs separately from your rent. Individual applicants must be U.S. citizens or qualified aliens.

Benefit Structure
New York's benefit program consists of two components, regular benefits and emergency benefits. You may be evaluated for emergency benefits when your regular benefits are exhausted.

Related Links:

Nassau County Office for the Aging
Education and Assistance Corporation
New York State OTDA HEAP