Utility Shut-Offs

Between November 1 and April 15, utility companies may not shut off services for non-payment of bills unless customers have been contacted at least 72 hours in advance. Service may not be shut off on Friday, Saturday, Sunday, a holiday, or the day before a holiday.

Senior Identification Program
Senior citizens who qualify may apply to utility companies for special identification and consideration in emergency circumstance.

For information, contact Long Island Power Authority (LIPA) / KeySpan by calling 800-490-0025.